Client Manager (Asia)


Genero is solving one of the largest challenges in the marketing and advertising industry, by providing a solution for brands looking for a more creative and agile approach to video content production.

We deliver broad and diverse creative thinking and large volumes of high quality video content, optimised for today’s media channels, faster and more affordably, via our global community of professional creators, and our leading collaborative software platform.

We have offices in Singapore, London, Sydney, San Francisco, Los Angeles and Melbourne, with further offices opening in 2019. Our growing client base includes Unilever, Diageo, Hilton, Facebook, Google, HP, Trivago, IHG, Sony, Citibank, Tourism NZ, Pernod Ricard, every major record label and global music artists including Robert Plant, George Harrison, James Brown, alt-J, Muse, Moby, Alabama Shakes, Alicia Keys and Ellie Goulding.

Genero is a high-paced, fast growth, innovative company, leading the way in providing brands with a solution more aligned with the needs of modern marketers. This is a fantastic opportunity to join an innovative, dynamic and growing global company and to help shape the future of the advertising industry.

The role

  • Based in our Singapore office, you will work closely with our APAC team, including our Singapore-based Managing Director, as well as our growing list of clients.

  • You will work with clients on their creative briefs, including advising on budgets, timeframes, approach and language, to ensure they are optimised for success.

  • Assist clients with shortlisting filmmaker treatment responses to their briefs and advise them in the selection process, to help commission the best filmmaker for their brief.

  • Work with some of our key clients and their commissioned creators to enhance their creative ideas and assist throughout the production process to help deliver outstanding creative.

  • Become a trusted creative advisor to our clients and build ongoing relationships to become an extension of their marketing teams.

  • Advise clients on Genero’s platform and production process to ensure positive experiences and successful outcomes.

  • Work with our two biggest partners, Facebook and Google, supporting their internal teams and their advertising clients, to help deliver more effective video content for their platforms.

  • Help to grow and manage our creative community of production companies, directors, editors and animators across Asia, and help to improve our offering to the creative community and their engagement with Genero.

  • Provide input into our technology platform and overall solution to improve the process and tools for clients and creatives.

  • Tremendous scope to expand your role and further your career as part of a high growth, global business.

Successful candidate

  • You will need to have approximately 5 to 7 years experience in agencies in a creative, account management, or production role.

  • A thorough knowledge of video production to be a trusted adviser to our clients.

  • You will be creative and have an understanding of how to write a great creative brief in order to get the best out of our creative community.

  • Ability to not only assess a good idea, but enhance it through creativity and strategic thinking.

  • Ability to work collaboratively and become a valued team member of our client’s marketing teams.

  • Very well organised and have the proven ability to manage multiple projects concurrently, with attention to detail and excellent written and verbal communication skills.

  • A deep understanding of digital and social media marketing and creative best practice for different media channels and platforms.

  • Ability to work independently as well as part of a team, be self-motivated and show initiative.

  • Have a positive can-do attitude and embrace new challenges.

  • Have a strong interest in film, advertising, digital marketing and social media.

  • Marketing, advertising, communications or similar degree highly regarded but not essential.

  • Passionate and excited about playing a key role in a growing business, and thrive in a lean but growing team, and a dynamic, fast paced environment.

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About us

Genero is a video production marketplace delivering high-quality content, affordably, and at scale and speed. Access our global community of 350,000 filmmakers, and collaborate with them and your team to manage the end-to-end process via our cloud platform. Our clients include the world's leading brands, agencies, media platforms and record labels, generating creative ideas and fully produced video content in any industry.

Our growing client base includes: Unilever, Diageo, HP, Trivago, Sony, Airbnb, General Mills, Tourism NZ, Pernod Ricard, a wide variety of creative and media agencies, every major record label and global music artists including George Harrison, Robert Plant, Muse, M83, Damon Albarn, alt-J, Alabama Shakes and Ellie Goulding.

Genero have offices in London, Singapore, Sydney and Melbourne, with further offices opening in 2017.

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"Genero belongs to a new theme of marketplace collaboration and resource sharing that will change the way companies achieve their goals, just as things like Airbnb and Uber are changing the way people live."
Gem Laforteza Global Brand Manager - Closeup
"Genero's platform is at the forefront of video production on demand, setting a new bar for what it means to produce video at scale. In the age of mobile, capturing people's attention requires moving fast."
Philip Hur Partner Development Manager