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Client Director - Australia

Sydney, Australia


About Genero

Genero is shaping the future of the advertising and marketing industry, by solving some of its biggest challenges to power the creative arm of in-house marketing teams. 

Combining the world’s largest professional creative network with a software platform and streamlined end-to-end workflow, Genero delivers a creative and production process unparalleled in its speed, cost, quality and efficiency.

We have 9 offices across AU/NZ, EMEA, the Americas and APAC, and our growing client base includes Kimberly-Clark, Unilever, Diageo, Google/YouTube, ByteDance/TikTok, Fitbit, BBC, Facebook and L’Oreal. With a strong foundation in the music industry we’ve worked with every major record label and global music artists including Muse, George Harrison, James Brown, Moby, Alicia Keys and Ellie Goulding.

This is a fantastic opportunity to join an innovative, dynamic and growing global company.

The Role

  • Based in Sydney, you will work closely with our growing local team across Sydney & Melbourne.
  • Help grow our AU/NZ client base with a focus on large brands, driving new business and building close and trusted relationships with their marketing teams.
  • Play a key role in growing and supporting the important partnerships we are building with partners like TikTok, Facebook and Google/YouTube.
  • Manage key client relationships to maintain our very high repeat business rates and establish long-term commercial agreements and recurring revenue with our larger clients.
  • You will work with clients on their creative briefs, including advising on budgets, timeframes and approach, to ensure they are optimised for success, as well as shortlisting creator responses to advise clients on selecting the right creative team.
  • Explore opportunities for raising our profile in Australia and New Zealand, including PR and speaking engagements at client and trade events. 
  • Provide input into our strategy, business model and technology platform to continually improve our market leading solution.
  • Help to grow and manage our creative community of production companies, directors, editors and animators, and help to improve our offering to the creative community and their engagement with Genero.
  • Tremendous scope to expand your role and further your career as part of a high growth, global business.

Successful Candidate

  • You will need to have 7+ years experience in new business, account management, creative or production roles, including experience within a creative agency environment.
  • Experience managing key client relationships and building relationships with marketers at senior levels. 
  • A thorough knowledge of video production, including original OLV & TV commercials, and ability to advise clients and assess the credentials of creatives pitching on their briefs.
  • A deep understanding of digital and social media marketing and an appreciation for improvements that can come from new approaches and technology.
  • You will have a good creative lens and have an understanding of how to write a good creative brief, assess creative ideas and the credentials of creators.
  • Passionate and excited about playing a key role in a growing business, and thrive in a small team and a dynamic, fast paced environment.
  • Attention to detail, great organisational skills and excellent written and verbal communication.
  • Ability to work independently as well as part of a team, be self-motivated and show initiative.
  • Have a positive can-do attitude and embrace new challenges.
  • Marketing, advertising, communications or similar degree highly regarded but not essential.

Other positions.

Based in New York, you will work closely with our growing US team across LA, SF and NY.

Based in the UK, you will work closely with our regional team, including our EMEA Managing Director and regional Client Directors to help cement our growth among key clients as well as having the opportunity to work on our growing list of new clients.

Based in the UK, you will work closely with our EMEA MD, the wider team, and our growing list of clients to help drive accelerated growth in our business.

Based in Sao Paulo, you will work closely with our Brazil-based Latin America team to grow our business in the region.

Based remotely anywhere in Australia, you’ll design, develop and manage all digital based marketing initiatives to raise awareness, drive leads and grow our business globally.

Based in Sydney, you will work closely with our Australian team, including our Sydney-based Managing Director and sales and client service team, as well as our growing list of clients.

Based in our Singapore office, you will work closely with our Asia MD, the wider team, and our growing list of clients.

We’re looking for an experienced engineer who will have a positive impact on the team, and who strives to improve not only themselves, but the team around them.

We’re looking at hiring proactive engineers to help us continue to build and improve all aspects of our product.