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Client Manager - Asia


About Genero

Genero is shaping the future of the advertising and marketing industry. We combine the world’s largest professional creative network with a software platform and streamlined end-to-end workflow, unparalleled in speed, cost, quality and efficiency.

We have 9 offices across APAC, EMEA and the Americas, and our growing client base includes the BBC, Unilever, L’Oreal, Google, TikTok, Amazon and Facebook. With a strong foundation in the music industry we’ve worked with every major record label and many of the biggest music artists globally.

This is a fantastic opportunity to join an innovative, dynamic and growing global company.

Please include a 1 page summary, outlining why you feel you match the requirements below.

The Role

  • Based in Singapore, you will work closely with our Asia team, including our Singapore-based Managing Director and sales and client service team, as well as our growing list of clients.
  • You will work with clients on their creative briefs, including advising on budgets, timeframes, approach and language, to ensure they are optimised for success.
  • Assist clients with shortlisting creator treatment responses to their briefs and advise them in the selection process, to help commission the best creator for their brief.
  • Work with some of our key clients and their commissioned creators to enhance their creative ideas and assist throughout the production process to help deliver outstanding creative.
  • Become a trusted creative advisor to our clients and build ongoing relationships to become an extension of their marketing teams.
  • Advise clients on Genero’s platform and production process to ensure positive experiences and successful outcomes.
  • Work with our biggest partners, TikTok, Facebook, Google and Amazon, supporting their internal teams and their advertising clients, to help deliver more effective video content for their platforms.
  • Help to grow and manage our creative community of production companies, directors, editors and animators across Asia, and help to improve our offering to the creative community and their engagement with Genero.
  • Provide input into our technology platform and overall solution to improve the process and tools for clients and creatives.
  • Support the team and MD in the development of sales strategies and tools to help unlock opportunities with existing and prospective clients.
  • Conduct research into client verticals, industry best practice and new technology, creative and marketing opportunities to help position Genero as a thought leader in the cutting edge of marketing at scale.
  • Tremendous scope to expand your role and further your career as part of a high growth, global business.

Successful Candidate

  • At least 3 years experience in a creative, account management, or production role in an agency, client side, platform or publisher business.
  • Very well organised and have the proven ability to manage multiple projects concurrently, with attention to detail and excellent interpersonal, written and verbal communication skills.
  • An understanding of the creative development process and moving image production.
  • You will be creative and have an understanding of how to write a great creative brief in order to get the best out of our creative community.
  • Ability to not only assess a good idea, but enhance it through creativity and strategic thinking. 
  • You are tech savvy, and have a passion for digital marketing and a good understanding of digital and social media channels and platforms.
  • Ability to work independently as well as part of a team, be self-motivated and show initiative.
  • Have a positive can-do attitude and embrace new challenges.
  • A marketing, advertising, communications or similar degree is highly regarded but not essential.
  • Passionate and excited about playing a key role in a growing business, and a dynamic, fast paced environment.

Other positions.

Based in the UK and reporting to our Managing Director for EMEA, you will work closely with our regional team to grow our business with enterprise clients and media platform partners in the region.

Based in London, you will work closely with our EMEA team, including our London-based Managing Director and sales and client service team, as well as our growing list of clients.

Based in Sydney, you will work closely with our Australian team, including our Sydney-based Managing Director and sales and client service team, as well as our growing list of clients.

Based in the UK, you will work closely with our EMEA MD, the wider team, and our growing list of clients to help drive accelerated growth in our business.

Based in the UK, you will work closely with our regional team, including our EMEA Managing Director and regional Client Directors to help cement our growth among key clients as well as having the opportunity to work on our growing list of new clients.

Help to conceptualise, design, and market our innovative and world-class production platform for a creative and agile approach to digital content production.

You’ll play a key role in the direction of the business and disruption of a global industry, while having a unique opportunity to do a diverse range of tasks.